Terms and Conditions - Gardener Carshalton

Welcome to Gardener Carshalton. These Terms and Conditions govern your use of our gardening services. By engaging our services, you agree to comply with and be bound by the following terms.

Service Description

Gardener Carshalton offers a wide range of gardening services, including lawn mowing, hedge trimming, planting, and landscaping. We are committed to providing high-quality services that meet your specific needs.

Scope of Work

Regular maintenance of lawns and gardens
Installation of new plants and trees
Design and implementation of landscape projects
Seasonal clean-ups and garden preparation

Payment Terms

All services are subject to our payment terms. By hiring Gardener Carshalton, you agree to the following:

Pricing: Our services are priced based on the scope and complexity of the work involved.
Invoicing: Invoices are issued upon completion of the service or as per the agreed schedule.
Payment Methods: We accept various payment methods, including bank transfers, credit/debit cards, and cash.
Payment Due: Payments are due within 14 days of the invoice date unless otherwise agreed in writing.

Cancellation Policy

We understand that circumstances may arise that require the cancellation of services. Our cancellation policy is as follows:

Notice Period: A minimum of 48 hours' notice is required for cancellation of scheduled services.
Cancellation Fee: Cancellations made with less than 48 hours' notice may incur a cancellation fee of up to 20% of the total service cost.
Rescheduling: We will make reasonable efforts to reschedule services at a mutually convenient time.

Liability

Gardener Carshalton strives to perform services with the highest level of care and professionalism. However, the following terms apply:

Damage to Property: We are responsible for direct damages caused by our negligence during service provision. Any claims must be reported within 7 days of service completion.
Limitation of Liability: Our liability is limited to the cost of the service provided.
Insurance: We maintain appropriate insurance coverage to protect against potential liabilities.

Privacy Policy

Your privacy is important to us. Our privacy policy outlines how we handle your personal information:

Data Collection: We collect personal information necessary to provide our services, such as contact details and property information.
Data Usage: Personal data is used solely for the purpose of service delivery and communication.
Data Protection: We implement security measures to protect your information from unauthorized access or disclosure.
Third-Party Sharing: We do not sell or share your personal information with third parties, except as necessary for service provision.

Dispute Resolution

We aim to resolve any disputes amicably. If a disagreement arises, the following process will be followed:

Notification: Inform us in writing of the dispute, detailing the nature of the issue.
Negotiation: We will engage in good faith negotiations to resolve the matter.
Mediation: If negotiations fail, we may seek mediation through an independent third party.
Legal Action: As a last resort, disputes may be resolved through the legal system, subject to applicable laws.

Legal Compliance

Gardener Carshalton complies with all applicable laws and regulations governing our services. By using our services, you agree to adhere to relevant local, state, and federal laws.

Intellectual Property

All content provided by Gardener Carshalton, including designs and materials, are the intellectual property of the company and may not be used without explicit permission.

Amendments to Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be communicated to clients through appropriate channels.

Acceptance of Terms

By engaging Gardener Carshalton, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Effective Date: April 27, 2024